ServiceNow Developer

SOBRE A OPORTUNIDADE

We are looking for a ServiceNow Developer to join an international technology environment in the banking sector, working in a hybrid model in Porto. The role focuses on the development, maintenance and operational support of ServiceNow instances used across large-scale service management environments.

O QUE VAI FAZER

- Develop new ServiceNow functionalities for specific business and IT needs.
- Maintain and optimize ServiceNow instances, configurations and platform settings.
- Support the operational condition of ServiceNow environments across international users and technical teams.
- Contribute to ITSM processes, including incident, problem, change and service catalog management.
- Support end-user portals, internal IT applications and business ticketing solutions.
- Collaborate with technical and functional stakeholders to analyze needs and deliver reliable ServiceNow solutions.

O QUE PROCURAMOS

- 3 to 6 years of professional experience in software development, IT service management tools or related technical environments.
- Proficiência profissional de trabalho em inglês.
- Working proficiency in French.
- Good understanding of service management concepts and the ability to work in complex international environments.
- Responsible, collaborative and solution-oriented approach to delivery, support and continuous improvement.
- Willingness to deepen ServiceNow expertise through planned tool-specific training.

COMPETÊNCIAS TÉCNICAS

- JavaScript
- ServiceNow
- APIs REST
- HTML
- CSS
- AngularJS
- ITSM processes
- Desenvolvimento de aplicações web
- Service catalog and ticketing workflows

Desejável

- Previous experience with ServiceNow configuration or development.
- Experience supporting large-scale service management platforms.
- Knowledge of user portals or business-facing ticketing applications.

O QUE OFERECEMOS

- Continuous training and structured learning opportunities to support long-term professional growth.
- Seguro de saúde privado desde o primeiro dia, sem períodos de carência e com opção de extensão familiar.
- Confidential and free mental health support through dedicated psychological support resources.
Flexibilidade sempre que o papel e o contexto do projeto o permitirem.
- Momentos comunitários, marcos compartilhados e uma presença de liderança próxima.
- Oportunidades de requalificação (upskilling) em gestão da qualidade, segurança da informação, governação de IA ou melhores práticas de cibersegurança.

Igualdade de Oportunidades

Hexa promotes equal opportunity and inclusive recruitment, aligned with the principles of the Portuguese Diversity Charter. We welcome different backgrounds, perspectives and experiences, and we are committed to a fair and respectful selection process.

HEXA LIFE

At Hexa, every professional is a Builder. We work with honesty, mutual support and agility, building projects, solutions and professional relationships with responsibility, transparency and a shared focus on impact.