{"id":7441,"date":"2026-07-29T09:38:44","date_gmt":"2026-07-29T09:38:44","guid":{"rendered":"https:\/\/www.hexa-group.pt\/?post_type=services&#038;p=7441"},"modified":"2026-07-29T10:39:33","modified_gmt":"2026-07-29T10:39:33","slug":"application-managed-services","status":"publish","type":"services","link":"https:\/\/www.hexa-group.pt\/pt\/services\/application-managed-services\/","title":{"rendered":"MSP de Aplica\u00e7\u00e3o"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"7441\" class=\"elementor elementor-7441\" data-elementor-post-type=\"services\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7299c09 e-flex e-con-boxed e-con e-parent\" data-id=\"7299c09\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f08c0c8 e-con-full e-flex e-con e-child\" data-id=\"f08c0c8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d60f45d elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"d60f45d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Avalia\u00e7\u00e3o e Desenho de Servi\u00e7os<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2411367 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"2411367\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Compreender antes de gerir.<br>\n<br>Cada panorama de aplica\u00e7\u00f5es \u00e9 diferente. Come\u00e7amos por compreender as suas aplica\u00e7\u00f5es cr\u00edticas para o neg\u00f3cio, o modelo operacional e os requisitos de suporte para projetar um servi\u00e7o gerido alinhado com as suas prioridades.<br>\n<br>Avaliamos as depend\u00eancias das aplica\u00e7\u00f5es, os processos de suporte, os n\u00edveis de servi\u00e7o, os requisitos de governa\u00e7\u00e3o e as oportunidades de melhoria, definindo um modelo de entrega que garante estabilidade desde o primeiro dia.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-786e1a0 e-con-full e-flex e-con e-child\" data-id=\"786e1a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4af50aa elementor-widget elementor-widget-image\" data-id=\"4af50aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"\/wp-content\/uploads\/2026\/07\/ChatGPT-Image-29_07_2026-10_53_54-1024x683.png\" class=\"attachment-large size-large wp-image-7452\" alt=\"\" srcset=\"\" sizes=\"(max-width: 1024px) 100vw, 1024px\" data-srcset=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-889b487 e-flex e-con-boxed e-con e-parent\" data-id=\"889b487\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8700a1e e-con-full e-flex e-con e-child\" data-id=\"8700a1e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6fbf574 elementor-widget elementor-widget-image\" data-id=\"6fbf574\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"683\" src=\"\/wp-content\/uploads\/2026\/07\/ChatGPT-Imagem-29_07_2026-\" class=\"attachment-large size-large wp-image-7453\" alt=\"\" srcset=\"\" sizes=\"(max-width: 1024px) 100vw, 1024px\" data-srcset=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1451081 e-con-full e-flex e-con e-child\" data-id=\"1451081\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b912b4 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"3b912b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Transi\u00e7\u00e3o de Servi\u00e7o e Entrega Cont\u00ednua<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6952d6d elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"6952d6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Da transfer\u00eancia de conhecimento para a excel\u00eancia operacional.<br>\n<br>Garantimos uma transi\u00e7\u00e3o estruturada com perturba\u00e7\u00f5es m\u00ednimas, combinando transfer\u00eancia de conhecimento, integra\u00e7\u00e3o de servi\u00e7os e prontid\u00e3o operacional antes de assumirmos a responsabilidade pelo panorama de aplica\u00e7\u00f5es.<br>\n<br>As nossas equipas fornecem gest\u00e3o de incidentes e problemas, manuten\u00e7\u00e3o, suporte a lan\u00e7amentos e melhorias cont\u00ednuas, assegurando que as aplica\u00e7\u00f5es permanecem dispon\u00edveis, fi\u00e1veis e prontas para suportar as opera\u00e7\u00f5es de neg\u00f3cio.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f73b8a4 e-flex e-con-boxed e-con e-parent\" data-id=\"f73b8a4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0baace1 e-con-full e-flex e-con e-child\" data-id=\"0baace1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca864cf elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"ca864cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Governan\u00e7a e Melhoria Cont\u00ednua<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eba9b8e elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"eba9b8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1755\" data-end=\"1900\">Visibilidade. Controlo. Evolu\u00e7\u00e3o cont\u00ednua.<\/p><p data-start=\"1755\" data-end=\"1900\">\u00a0<\/p><p data-start=\"1755\" data-end=\"1900\">Os servi\u00e7os geridos de aplica\u00e7\u00f5es devem criar confian\u00e7a, n\u00e3o complexidade.<\/p><p data-start=\"1755\" data-end=\"1900\">\u00a0<\/p><p data-start=\"1755\" data-end=\"1900\">Atrav\u00e9s de uma governa\u00e7\u00e3o clara, comunica\u00e7\u00e3o de servi\u00e7os, monitoriza\u00e7\u00e3o de desempenho e otimiza\u00e7\u00e3o cont\u00ednua, proporcionamos visibilidade total sobre a qualidade do servi\u00e7o, ao mesmo tempo que identificamos oportunidades para melhorar o desempenho das aplica\u00e7\u00f5es, a experi\u00eancia do utilizador e a efici\u00eancia operacional ao longo do tempo.<\/p><div>\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f93a364 e-con-full e-flex e-con e-child\" data-id=\"f93a364\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d842b1f elementor-widget elementor-widget-image\" data-id=\"d842b1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"683\" src=\"\/wp-content\/uploads\/2026\/07\/ChatGPT-Image-29_07_2026-11_03_26-1024x683.png\" class=\"attachment-large size-large wp-image-7454\" alt=\"\" srcset=\"\" sizes=\"(max-width: 1024px) 100vw, 1024px\" data-srcset=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Providing specialised SAP expertise Successful SAP environments depend on access to experienced professionals capable of supporting both business and technical requirements. Hexa provides highly specialised SAP consultants across functional, technical and support domains, helping organisations strengthen delivery capacity, accelerate initiatives and access skills that are increasingly difficult to find in the market. Our network includes [&hellip;]<\/p>\n","protected":false},"featured_media":7445,"menu_order":2,"template":"","format":"standard","meta":{"_acf_changed":false},"categories":[23],"class_list":["post-7441","services","type-services","status-publish","format-standard","has-post-thumbnail","hentry","category-hexa-consulting"],"blocksy_meta":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.hexa-group.pt\/pt\/wp-json\/wp\/v2\/services\/7441","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hexa-group.pt\/pt\/wp-json\/wp\/v2\/services"}],"about":[{"href":"https:\/\/www.hexa-group.pt\/pt\/wp-json\/wp\/v2\/types\/services"}],"version-history":[{"count":9,"href":"https:\/\/www.hexa-group.pt\/pt\/wp-json\/wp\/v2\/services\/7441\/revisions"}],"predecessor-version":[{"id":7462,"href":"https:\/\/www.hexa-group.pt\/pt\/wp-json\/wp\/v2\/services\/7441\/revisions\/7462"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.hexa-group.pt\/pt\/wp-json\/wp\/v2\/media\/7445"}],"wp:attachment":[{"href":"https:\/\/www.hexa-group.pt\/pt\/wp-json\/wp\/v2\/media?parent=7441"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hexa-group.pt\/pt\/wp-json\/wp\/v2\/categories?post=7441"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}