{"id":7441,"date":"2026-07-29T09:38:44","date_gmt":"2026-07-29T09:38:44","guid":{"rendered":"https:\/\/www.hexa-group.pt\/?post_type=services&#038;p=7441"},"modified":"2026-08-27T11:47:06","modified_gmt":"2026-08-27T11:47:06","slug":"application-managed-services","status":"publish","type":"services","link":"https:\/\/www.hexa-group.pt\/pt\/services\/application-managed-services\/","title":{"rendered":"Application MSP"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"7441\" class=\"elementor elementor-7441\" data-elementor-post-type=\"services\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7299c09 e-flex e-con-boxed e-con e-parent\" data-id=\"7299c09\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f08c0c8 e-con-full e-flex e-con e-child\" data-id=\"f08c0c8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d60f45d elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"d60f45d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Avalia\u00e7\u00e3o e Desenho de Servi\u00e7os<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2411367 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"2411367\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Compreender antes de gerir.<br>\n<br>Cada panorama de aplica\u00e7\u00f5es \u00e9 diferente. Come\u00e7amos por compreender as suas aplica\u00e7\u00f5es cr\u00edticas para o neg\u00f3cio, o modelo operacional e os requisitos de suporte para projetar um servi\u00e7o gerido alinhado com as suas prioridades.<br>\n<br>Avaliamos as depend\u00eancias das aplica\u00e7\u00f5es, os processos de suporte, os n\u00edveis de servi\u00e7o, os requisitos de governa\u00e7\u00e3o e as oportunidades de melhoria, definindo um modelo de entrega que garante estabilidade desde o primeiro dia.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-786e1a0 e-con-full e-flex e-con e-child\" data-id=\"786e1a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4af50aa elementor-widget elementor-widget-image\" data-id=\"4af50aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"\/wp-content\/uploads\/2026\/07\/ChatGPT-Image-29_07_2026-10_53_54-1024x683.png\" class=\"attachment-large size-large wp-image-7452\" alt=\"\" srcset=\"\" sizes=\"(max-width: 1024px) 100vw, 1024px\" data-srcset=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-889b487 e-flex e-con-boxed e-con e-parent\" data-id=\"889b487\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8700a1e e-con-full e-flex e-con e-child\" data-id=\"8700a1e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6fbf574 elementor-widget elementor-widget-image\" data-id=\"6fbf574\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"683\" src=\"\/wp-content\/uploads\/2026\/07\/ChatGPT-Image-29_07_2026-10_58_31-1024x683.png\" class=\"attachment-large size-large wp-image-7453\" alt=\"\" srcset=\"\" sizes=\"(max-width: 1024px) 100vw, 1024px\" data-srcset=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1451081 e-con-full e-flex e-con e-child\" data-id=\"1451081\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b912b4 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"3b912b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Transi\u00e7\u00e3o de Servi\u00e7o e Entrega Cont\u00ednua<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6952d6d elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"6952d6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Da transfer\u00eancia de conhecimento para a excel\u00eancia operacional.<br>\n<br>Garantimos uma transi\u00e7\u00e3o estruturada com perturba\u00e7\u00f5es m\u00ednimas, combinando transfer\u00eancia de conhecimento, integra\u00e7\u00e3o de servi\u00e7os e prontid\u00e3o operacional antes de assumirmos a responsabilidade pelo panorama de aplica\u00e7\u00f5es.<br>\n<br>As nossas equipas fornecem gest\u00e3o de incidentes e problemas, manuten\u00e7\u00e3o, suporte a lan\u00e7amentos e melhorias cont\u00ednuas, assegurando que as aplica\u00e7\u00f5es permanecem dispon\u00edveis, fi\u00e1veis e prontas para suportar as opera\u00e7\u00f5es de neg\u00f3cio.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f73b8a4 e-flex e-con-boxed e-con e-parent\" data-id=\"f73b8a4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0baace1 e-con-full e-flex e-con e-child\" data-id=\"0baace1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca864cf elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"ca864cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Governan\u00e7a e Melhoria Cont\u00ednua<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eba9b8e elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"eba9b8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1755\" data-end=\"1900\">Visibilidade. Controlo. Evolu\u00e7\u00e3o cont\u00ednua.<\/p><p data-start=\"1755\" data-end=\"1900\">\u00a0<\/p><p data-start=\"1755\" data-end=\"1900\">Os servi\u00e7os geridos de aplica\u00e7\u00f5es devem criar confian\u00e7a, n\u00e3o complexidade.<\/p><p data-start=\"1755\" data-end=\"1900\">\u00a0<\/p><p data-start=\"1755\" data-end=\"1900\">Atrav\u00e9s de uma governa\u00e7\u00e3o clara, comunica\u00e7\u00e3o de servi\u00e7os, monitoriza\u00e7\u00e3o de desempenho e otimiza\u00e7\u00e3o cont\u00ednua, proporcionamos visibilidade total sobre a qualidade do servi\u00e7o, ao mesmo tempo que identificamos oportunidades para melhorar o desempenho das aplica\u00e7\u00f5es, a experi\u00eancia do utilizador e a efici\u00eancia operacional ao longo do tempo.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f93a364 e-con-full e-flex e-con e-child\" data-id=\"f93a364\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d842b1f elementor-widget elementor-widget-image\" data-id=\"d842b1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"683\" src=\"\/wp-content\/uploads\/2026\/07\/ChatGPT-Image-29_07_2026-11_03_26-1024x683.png\" class=\"attachment-large size-large wp-image-7454\" alt=\"\" srcset=\"\" sizes=\"(max-width: 1024px) 100vw, 1024px\" data-srcset=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Assessment &amp; Service Design Understand before managing. Every application landscape is different. We begin by understanding your business-critical applications, operational model and support requirements to design a managed service aligned with your priorities. We assess application dependencies, support processes, service levels, governance requirements and improvement opportunities, defining a delivery model that ensures stability from day [&hellip;]<\/p>\n","protected":false},"featured_media":7445,"menu_order":2,"template":"","format":"standard","meta":{"_acf_changed":false},"categories":[23],"class_list":["post-7441","services","type-services","status-publish","format-standard","has-post-thumbnail","hentry","category-hexa-consulting"],"blocksy_meta":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.hexa-group.pt\/pt\/wp-json\/wp\/v2\/services\/7441","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hexa-group.pt\/pt\/wp-json\/wp\/v2\/services"}],"about":[{"href":"https:\/\/www.hexa-group.pt\/pt\/wp-json\/wp\/v2\/types\/services"}],"version-history":[{"count":28,"href":"https:\/\/www.hexa-group.pt\/pt\/wp-json\/wp\/v2\/services\/7441\/revisions"}],"predecessor-version":[{"id":8851,"href":"https:\/\/www.hexa-group.pt\/pt\/wp-json\/wp\/v2\/services\/7441\/revisions\/8851"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.hexa-group.pt\/pt\/wp-json\/wp\/v2\/media\/7445"}],"wp:attachment":[{"href":"https:\/\/www.hexa-group.pt\/pt\/wp-json\/wp\/v2\/media?parent=7441"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hexa-group.pt\/pt\/wp-json\/wp\/v2\/categories?post=7441"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}