This role is part of the development and support department, with a primary focus on incident resolution and direct support for end users.\u00a0<\/p>\n
You will act as the point of contact to ensure the stability of business applications, guaranteeing that both Front Office and Back Office operations run smoothly in a hybrid working model.<\/p>\n
Main Responsibilities<\/strong><\/p>\n Incident Management: <\/strong>Provide first-line support to users, diagnosing and resolving faults in the group’s critical applications. Key Requirements<\/strong><\/p>\n Education and Experience:<\/strong> Recent graduate<\/strong>\u00a0in Information Technology, Business Management or equivalent fields (Mandatory) <\/p>","protected":false},"excerpt":{"rendered":" Lisbon \u00b7 Full Time \u00b7 Hexa People<\/p>","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"boond_id":"manatal_3597318","boond_reference":"4RV44W67","boond_place":"Lisbon","boond_place_label":"Lisbon","boond_state":12,"boond_state_label":"Open","boond_start_date":"","boond_closing_date":"","boond_answer_date":"","boond_duration":0,"boond_raw_description":"Role Overview\nThis role is part of the development and support department, with a primary focus on incident resolution and direct support for end users.\u00a0\nYou will act as the point of contact to ensure the stability of business applications, guaranteeing that both Front Office and Back Office operations run smoothly in a hybrid working model.\nMain Responsibilities\nIncident Management: Provide first-line support to users, diagnosing and resolving faults in the group's critical applications.Application Maintenance: Carry out corrective and preventive maintenance tasks to ensure the reliability and continuous performance of systems.Reporting and Data: Create specific data reports and lists, with a particular focus on the Banking and Consumer Finance sectors.User Support: Take responsibility for troubleshooting and providing specialist technical support.\nKey Requirements\nEducation and Experience: Recent graduate\u00a0in Information Technology, Business Management or equivalent fields (Mandatory)Fluency in English.Planning and organizational skills, combined with a critical mindset.","boond_criteria":"Role Overview\nThis role is part of the development and support department, with a primary focus on incident resolution and direct support for end users.\u00a0\nYou will act as the point of contact to ensure the stability of business applications, guaranteeing that both Front Office and Back Office operations run smoothly in a hybrid working model.\nMain Responsibilities\nIncident Management: Provide first-line support to users, diagnosing and resolving faults in the group's critical applications.Application Maintenance: Carry out corrective and preventive maintenance tasks to ensure the reliability and continuous performance of systems.Reporting and Data: Create specific data reports and lists, with a particular focus on the Banking and Consumer Finance sectors.User Support: Take responsibility for troubleshooting and providing specialist technical support.\nKey Requirements\nEducation and Experience: Recent graduate\u00a0in Information Technology, Business Management or equivalent fields (Mandatory)Fluency in English.Planning and organizational skills, combined with a critical mindset.","boond_expertise_area":"Full Time","boond_is_visible":true,"boond_created_at":"2026-02-25T19:31:34.249013Z","boond_created_ts":1772047894,"boond_updated_at":"2026-06-16T14:53:56.052136Z","boond_type_of":0,"boond_mode":0,"boond_active_positionings":1,"boond_manager_id":"","boond_agency_id":"2","boond_agency_label":"Hexa People","boond_pole_id":"","job_location":"Lisbon","job_contract":"Full Time","job_business_unit":"Hexa People","job_seniority":"","job_title_without_seniority":"Application Support Specialist | Recent Graduates","job_remote_url":"https:\/\/www.careers-page.com\/hexapeople\/job\/4RV44W67","job_source":"manatal","manatal_hash":"4RV44W67","manatal_status":"active","job_last_synced_at":"2026-07-27 05:52:36"},"class_list":["post-6281","company_job","type-company_job","status-publish","hentry"],"blocksy_meta":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.hexa-group.pt\/pt\/wp-json\/wp\/v2\/company_job\/6281","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hexa-group.pt\/pt\/wp-json\/wp\/v2\/company_job"}],"about":[{"href":"https:\/\/www.hexa-group.pt\/pt\/wp-json\/wp\/v2\/types\/company_job"}],"version-history":[{"count":1,"href":"https:\/\/www.hexa-group.pt\/pt\/wp-json\/wp\/v2\/company_job\/6281\/revisions"}],"predecessor-version":[{"id":6291,"href":"https:\/\/www.hexa-group.pt\/pt\/wp-json\/wp\/v2\/company_job\/6281\/revisions\/6291"}],"wp:attachment":[{"href":"https:\/\/www.hexa-group.pt\/pt\/wp-json\/wp\/v2\/media?parent=6281"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Application Maintenance:<\/strong> Carry out corrective and preventive maintenance tasks to ensure the reliability and continuous performance of systems.
Reporting and Data:<\/strong> Create specific data reports and lists, with a particular focus on the Banking and Consumer Finance sectors.
User Support:<\/strong> Take responsibility for troubleshooting and providing specialist technical support.<\/p>\n
<\/strong>Fluency in English.
<\/strong>Planning and organizational skills, combined with a critical mindset.<\/p>\n