Idiomas: FR C2 | ENG B2 | PT N\/D
\nLocal de Trabalho: Parque das Na\u00e7\u00f5es
\nModelo Trabalho: H\u00edbrido 2x semana
\nSal\u00e1rio L\u00edquido m\u00e1ximo: N\/D | Rate M\u00e1xima: 240\u20ac\/dia
\nDisponibilidade M\u00e1xima: ASAP<\/p>","protected":false},"excerpt":{"rendered":"
AO6624 \u00b7 Lisbon \u00b7 banque \u00b7 Open<\/p>","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"boond_id":"6624","boond_reference":"AO6624","boond_place":"mondeeuropeportugallisboa","boond_place_label":"Lisbon","boond_state":0,"boond_state_label":"Open","boond_start_date":"immediate","boond_closing_date":"","boond_answer_date":"","boond_duration":255,"boond_raw_description":"Idiomas: FR C2 | ENG B2 | PT N\/D\nLocal de Trabalho: Parque das Na\u00e7\u00f5es\nModelo Trabalho: H\u00edbrido 2x semana\nSal\u00e1rio L\u00edquido m\u00e1ximo: N\/D | Rate M\u00e1xima: 240\u20ac\/dia\nDisponibilidade M\u00e1xima: ASAP","boond_criteria":"DEP Number(s): DEP-06-26009\nPrioridade: 0\nUnidade de Neg\u00f3cio: CALF\nEquipa \/ Contexto: SI M\u00e9tier Court \u2014 Programme Plateforme CBM \/ P-USE\nPerfil: DEV - Assistant fonctionnel\nT\u00edtulo da Oportunidade: Support Applicatif N2 Technico-Fonctionnel\nSponsor \/ Respons\u00e1vel: N\/D\n\nCompet\u00eancias T\u00e9cnicas:\nServiceNow (3)\nJira (3)\nConfluence (3)\nPower BI (3)\nExcel (3)\nSQL (3)\nAnalyse r\u00e9seau \/ F12 \/ HTTP \/ Logs (3)\nDiagnostic multi-couches (3)\nJava \u2014 leitura de stacktraces (2)\nSupervision des tests & int\u00e9gration (2)\nComent\u00e1rios do Excel:\n\nN\/D\n\nInforma\u00e7\u00e3o adicional do Excel:\nContexto RUN \/ Projet\nApplication: P-USE \u2013 Portail Middle Office Leasing\nHor\u00e1rio standard 09h\u201318h\nAstreinte: Sim\nFun\u00e7\u00e3o \/ Persona:\n\nSupport Applicatif N2 Technico-Fonctionnel em contexto Leasing \/ Middle Office, respons\u00e1vel pela qualifica\u00e7\u00e3o, an\u00e1lise e diagn\u00f3stico de incidentes aplicacionais em ambiente multi-camadas (IHM, BPM, services, flux).\n\nExperi\u00eancia esperada:\nExperi\u00eancia confirmada em suporte utilizador e suporte aplicacional N2\nExperi\u00eancia em contexto RUN \/ Projet\nConhecimento do setor leasing ou financiamento valorizado\nExperi\u00eancia em ambientes multi-camadas\nBoa capacidade de an\u00e1lise t\u00e9cnica e funcional\nForte comunica\u00e7\u00e3o e autonomia\nMiss\u00e3o principal:\n\nGarantir o bom funcionamento das aplica\u00e7\u00f5es m\u00e9tiers da empresa, atuando como interface entre utilizadores, m\u00e9tiers e equipas t\u00e9cnicas N3, especialmente no contexto da nova plataforma middle-office P-USE.\n\nResponsabilidades principais:\nQualifica\u00e7\u00e3o e an\u00e1lise de incidentes N2\nDiagn\u00f3stico t\u00e9cnico e funcional\nReconstitui\u00e7\u00e3o do percurso utilizador\nReprodu\u00e7\u00e3o de incidentes em ambiente de recette\nAn\u00e1lise de logs, requests\/responses e fluxos t\u00e9cnicos\nVerifica\u00e7\u00e3o de coer\u00eancia de dados em SQL\nIdentifica\u00e7\u00e3o da camada respons\u00e1vel pela falha (IHM\/BPM\/API\/flux)\nDeduplica\u00e7\u00e3o de incidentes\nCria\u00e7\u00e3o de fichas de anomalia completas\nEscalada estruturada para equipas competentes\nSuporte e acompanhamento de utilizadores\nIntera\u00e7\u00f5es:\nIntera\u00e7\u00e3o com Equipa de Solu\u00e7\u00f5es: Sim \/ DSID\nIntera\u00e7\u00e3o com \u00e1reas de neg\u00f3cio: Sim\nOutras intera\u00e7\u00f5es IT\/produ\u00e7\u00e3o\/externas:\nEquipas N3\nProdu\u00e7\u00e3o\nUtilizadores m\u00e9tiers\nParceiros externos\nHor\u00e1rio \/ Preven\u00e7\u00e3o:\nHor\u00e1rio: 09:00\u201318:00\nPreven\u00e7\u00e3o \/ piquete: Sim\nCompet\u00eancias t\u00e9cnicas e funcionais:\nSQL \u2014 N\u00edvel 3\nAnalyse r\u00e9seau \/ Logs \/ HTTP \u2014 N\u00edvel 3\nDiagnostic multi-couches \u2014 N\u00edvel 3\nServiceNow \/ Jira \/ Confluence \u2014 N\u00edvel 3\nAnalyse fonctionnelle parcours utilisateurs \u2014 N\u00edvel 3\nDocumentation \/ fiches anomalies \u2014 N\u00edvel 3\nAccompagnement utilisateurs \u2014 N\u00edvel 2\nJava (lecture stacktraces) \u2014 N\u00edvel 2\nBPM \/ APIs \/ Flux \u2014 N\u00edvel 3\nCertifica\u00e7\u00f5es \/ mais-valias:\nConhecimento de leasing \/ middle-office\nExperi\u00eancia RUN + projet\nConhecimento de arquiteturas multi-camadas\nForte capacidade de troubleshooting\nLeitura pr\u00e1tica para sourcing:\n\nProcurar perfil Application Support N2 \/ Technico-Functional Support \/ Run Support Analyst com forte capacidade de troubleshooting funcional e t\u00e9cnico. Muito importante experi\u00eancia em logs, SQL, analyse r\u00e9seau (F12\/HTTP), incident management e ambientes multi-camadas. Keywords: Support Applicatif N2, RUN, SQL, ServiceNow, Jira, Confluence, BPM, API, Logs, HTTP, Production Support, Leasing, Middle Office. Idiomas cr\u00edticos: Franc\u00eas C2 obrigat\u00f3rio + Ingl\u00eas B2.","boond_expertise_area":"banque","boond_is_visible":true,"boond_created_at":"2026-05-19T12:03:33+0200","boond_created_ts":1779185013,"boond_updated_at":"2026-05-19T12:04:01+0200","boond_type_of":1,"boond_mode":1,"boond_active_positionings":0,"boond_manager_id":"20932","boond_agency_id":"1","boond_agency_label":"Hexa Consulting","boond_pole_id":"1","job_location":"Lisbon","job_contract":"banque","job_business_unit":"Hexa Consulting","job_seniority":"","job_title_without_seniority":"Application Support N2 \u2014 Leasing \/ Middle Office \/ RUN \u2014 Senior_CALF","job_remote_url":"","job_last_synced_at":"2026-05-31 22:52:43"},"class_list":["post-5563","company_job","type-company_job","status-publish","hentry"],"blocksy_meta":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.hexa-group.pt\/pt\/wp-json\/wp\/v2\/company_job\/5563","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hexa-group.pt\/pt\/wp-json\/wp\/v2\/company_job"}],"about":[{"href":"https:\/\/www.hexa-group.pt\/pt\/wp-json\/wp\/v2\/types\/company_job"}],"version-history":[{"count":0,"href":"https:\/\/www.hexa-group.pt\/pt\/wp-json\/wp\/v2\/company_job\/5563\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.hexa-group.pt\/pt\/wp-json\/wp\/v2\/media?parent=5563"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}